Friday, 22 June 2018

Not quite a thought for the day...

...But a bit of fun on a sunny afternoon.
Three local taxi firms have merged into one, recently, and  now use some kind of automatic ordering system. It may be more efficient for them, but not necessarily as seen from the 'customer service' side...hence the following ditty.

Taxi?

These days when I order a taxi.
there's an automated voice
that gives me several options -
some of which get offered twice...

It registers which phone is calling,
then asks 'Do you want a cab now?'
But should I be booking one well in advance,
the silly thing doesn't know how.

Another push button is needed
to request human contact, you see,
then eventually somebody picks up my call -
once they've finished drinking their tea...

N.B. I've now linked this to Poetry Pantry Go there to read a plethora of poets work.

31 comments:

  1. Fear amalgamation of anything, businesses especially no good comes out of it for the client/user for it is all about profit for them

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    1. As some old song lyric once said 'Money is the root of all evil- take it away, take it away, take it away'...

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  2. Sigh... I know exactly what you mean. I miss simpler times :)

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    1. When the world was young, perhaps?! ♥

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  3. I despise all of the telephone automation. So hard oftentimes to decide which button to choose. And if one makes a mistake one has to start ALL over again. Sigh.

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    1. It all adds to the gaiety of nations! :-)

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  4. Ha.. these days even the automated phones have been replaced with an app.

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    1. I can't wait for thought transference to be perfected...♥

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  5. Technology sure can suck the life out of things. Clever poem!

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    1. Ta muchly for stopping by. ♥

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  6. My goodness you must be back in civilisation if you are writing poems about telephones. The last I heard,you were running amok in the wilderness of Borneo with a butterfly net. LOL. Are you still in contact with Dr Footsie ?

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    1. Not only but also, you could say, Rall - He actually arrived on my doorstep in person last year, to help me celebrate my birthday. The butterfly net has had to go into cold storage!:-)

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  7. That would drive me crazy! I so hate automated messages at the other end of the line. Usually they take one in circles. So frustrating.

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    1. Ever increasing circles sometimes, eh? :-)

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  8. So glad I do not have to order a taxi. Indeed, it has been years since I ordered one and it was always a live dispatcher at the other end. I dread the day when I must become dependent on others or services for a ride!

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    1. As a non driver all my life, I've had little choice, but thank goodness somebody invented the wheel - and cars - and busses - and don't even get me started on boats and planes and trains.... LOL
      P.S. Space ships may be next on the list?!

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  9. I loved this....a clever fun way to express the frustration of these automated 'services' indeed!

    Donna@LivingFromHappiness

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    1. It's best to look at life on the funny side. :-)

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  10. How thrilled I was to see your name here Jinksy – I remember you well from those wonderful Magpie Tales days. Glad to hear your absence is explained by wonderful adventures.

    Of your words, the taxi firm I use has a similar automated response if you contact by mobile – landline you speak immediately to a real flesh and blood person.

    Returning to the mobile, the automated voice asks if you want a taxi ASAP giving you the choice of your three most used pick-up points. The first time I encountered this I pressed the appropriate key, little knowing ASAP was forty minutes as there was no way to inform me of this. Now I listed to the message and then press zero – to talk to a real person.

    Anna :o]

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    1. Sometimes when I leave a comment/reply, I wonder if I'm talking to a real person - hehehe?! Blogger can't always be trusted... :-)

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  11. This reminds me of my husband's current fascination with the self-ordering screen at McD's.

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    1. I hope it works better than the one at my local surgery?!

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  12. Lol! That's why i stick to Uber-cabs...clicks on my phone...and my ride arrives!

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    1. I may have switch from BT's landline booking to my iPhone, one day - but not yet! :-)

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    2. Oops! Typo alert - 'to' switch! Silly me...

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  13. Works for me... robots are only as smart as those who program them and you have found out some are not the "sharpest tool in the shed" : )
    ZQ

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  14. There's an app now, so mercifully there's no more need to call and select options!

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  15. You'd think they might realise that what's bad for the customer is also bad for business.

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  16. Nothing is easy anymore. I'm hearing Joni Mitchell's Big Yellow Taxi while sipping my tea.

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  17. Oh, that annoying inhuman voice we seem to be pushed to talk and it never understands us.

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  18. Oh these automated voices . . . they drive us all mad. I sometimes press 00 and I get a human being and say, "Thank God I've found a person . . . lol

    Trust you are well Penny . . :) x

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